“The UK government’s efforts to integrate artificial intelligence (AI) into public services and stimulate economic growth represent a pivotal step in the rollout of the technology in this country.” However, Prof Ashley Braganza and Dr Asieh Hosseini Tabaghdehi claim that mismanagement of AI can bring significant challenges: it may worsen inequality, lead to job losses, and erode public confidence in the government and the further deployment of AI-based technologies.
In their latest The Conversation piece, the researchers emphasise that:
- AI creates new opportunities in data science and system maintenance; however, it threatens routine administrative roles, leading to job gigification, income volatility, and economic uncertainty. This may result in many public sector roles being made redundant.
- The expansion of the AI job market can also reshape the structural challenges of white-collar jobs. “Traditional full-time jobs are becoming increasingly scarce, leading to more white-collar workers experiencing income volatility, periods of un- or underemployment, and precarious living,” researchers claim.
- The use of algorithms must be scrupulously regulated. As the Post Office scandal proved, inaccurate data from the Horizon IT system led to wrongful prosecutions. Regulations, audits, and independent monitoring can help mitigate risks in justice, welfare, and resource allocation.
- AI systems can reinforce biases present in their training data, exacerbating inequalities. Fairness and transparency in algorithm design, along with citizen engagement, are crucial to maintaining public trust.
- Governments should commit to clear, accessible communication about AI systems, allowing individuals to challenge and appeal automated decisions. Transparent communication about the goals, benefits, and limitations of AI helps build public trust.
- Policymakers must balance efficiency, fairness, and accountability by investing in education, ethical AI development, and a strong regulatory framework to ensure AI benefits all members of society.
Read the full article here: AI can boost economic growth, but it needs to be managed incredibly carefully