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West Drayton Library - Digital Helper

Details of the Charity:

West Drayton Library is one of seventeen Hillingdon Borough libraries committed to the passion for reading and providing trusted information to enrich and empower the community. The organisation offers access to a range of reading materials, reference resources, databases, and articles, as well as e-learning tools such as a free digital library for members.

Details of the Volunteering Opportunity:

In this role, you will offer tech support and assistance to residents in the West Drayton Area. As a Digital Helper, you will develop teaching and communication skills, build meaningful connections within the local community, and enhance your technical proficiency and troubleshooting abilities

Typical duties include:

  • Assisting residents in learning the process of attaching documents to emails and web pages, ensuring they can easily share files online 
  • Explaining the concept of password management, teaching how to create strong passwords, and safeguarding their online accounts
  • Providing guidance on organising files and folders on residents' computers
  • Creating online accounts for residents, ensuring proper setup and security measures are in place

Please note, the organisation would like you to commit to a minimum of 3 months.

Additional Benefits:

  • Volunteering hours count towards the Brunel Volunteers Award and Brunel Plus.
  • Volunteering achievement recognised on your HEAR Transcript
  • Add work related experience to your CV and Strengthen your cover letter
  • Network with employers
  • Stand out in Job interviews

  • Interested? Apply below:
    Please note '*' denotes mandatory fields
  • Name
  • Have you come to study at Brunel from outside the UK
  • If you are an international student which visa do you hold?
  • Would you like to sign-up for a weekly volunteering Newsletter?