Cassim, J., Coleman, R., Clarkson, J. and Dong, H. (2007) 'Introduction', in Nickols, SY. and Kay, G. (eds.) Design for Inclusivity: A Practical Guide to Accessible, Innovative and User-centred Design. Hampshire, UK : Gower Publishing Ltd. , 47. pp. 1 - 9. ISBN 10: 0566087073. ISBN 13: 978-0566087073.

Cassim, J., Coleman, R., Clarkson, J. and Dong, H. (2007) 'Towards inclusion: Future challenges', in Coleman, R., Clarkson, J., Dong, H. and Cassim, J. (eds.) Design for Inclusivity: A Practical Guide to Accessible, Innovative and User-Centred Design. Hampshire, UK : Gower Publishing Ltd. pp. 229 - 239. ISBN 10: 0566087073. ISBN 13: 978-0566087073.

Dong, H., Nicolle, C., Brown, R. and Cassim, J. (2007) 'Designer-orientated user research methods', in Coleman, R., Clarkson, J., Dong, H. and Cassim, J. (eds.) Design for Inclusivity: A Practical Guide to Accessible, Innovative and User-Centred Design. Hampshire, UK : Gower Publishing Ltd. pp. 131 - 147. ISBN 10: 0566087073. ISBN 13: 978-0566087073.

Cassim, J. and Dong, H. (2007) 'Designer education: Case studies from graduate partnerships with industry', in Coleman, R., Clarkson, J., Dong, H. and Cassim, J. (eds.) Design for Inclusivity: A Practical Guide to Accessible, Innovative and User-Centred Design. Hampshire, UK : Gower Publishing Ltd. pp. 71 - 87. ISBN 10: 0566087073. ISBN 13: 978-0566087073.

Cassim, J. and Dong, H. (2007) 'Empowering designers and users: Case studies from the DBA inclusive design challenge', in Coleman, R., Clarkson, J., Dong, H. and Cassim, J. (eds.) Design for Inclusivity: A Practical Guide to Accessible, Innovative and User-Centred Design. Hampshire, UK : Gower Publishing Ltd. pp. 89 - 109. ISBN 10: 0566087073. ISBN 13: 978-0566087073.

Dong, H., Pullin, G., Nielson, I., Benktzon, M., Bobjer, O. and Tanner, B. (2007) 'Market advantage: practitioners' viewpoints', in Coleman, R., Clarkson, J., Dong, H. and Cassim, J. (eds.) Design for Inclusivity: A Practical Guide to Accessible, Innovative and User-Centred Design. Hampshire, UK : Gower Publishing Ltd. pp. 57 - 70. ISBN 10: 0566087073. ISBN 13: 978-0566087073.

Coleman, R., Clarkson, J., Dong, H. and Cassim, J. (2007) 'Design for inclusivity: A practical guide to accessible, innovative and user-centred design'. Hampshire, UK: Gower Publishing Ltd. ISSN 10: 0566087073 ISSN 13: 978-0-566-08707-3

Cassim, J., Coleman, R., Clarkson, J. and Dong, H. (2007) 'Why inclusive design?', in Coleman, R., Clarkson, J., Dong, H. and Cassim, J. (eds.) Design for Inclusivity: A Practical Guide to Accessible, Innovative and User-Centred Design. Hampshire, UK : Gower Publishing Ltd. pp. 11 - 21. ISBN 10: 0566087073. ISBN 13: 978-0566087073.

Coleman, R., Topalian, A., Dong, H. and Clarkson, J. (2007) 'The business case', in Coleman, R., Clarkson, J., Dong, H. and Cassim, J. (eds.) Design for Inclusivity: A Practical Guide to Accessible, Innovative and User-Centred Design. Hampshire, UK : Gower Publishing Ltd. pp. 33 - 55. ISBN 10: 0566087073. ISBN 13: 978-0566087073.

Dong, H. and Cassim, J. (2007) 'Critical user forums for inclusive design'. Ergonomics in Design, 15 (4). pp. 4 - 30. ISSN: 1064-8046

Dong, H. and Turnock, P. (2007) 'Is it appropriate to introduce real client projects to first-year design students?'.Shaping the Future: 9th International Conference on Engineering and Product Design Education (EPDE07). Newcastle-upon-Tyne, UK. 13 - 14 September. Shaping the Future?: Proceedings of the 9th International Conference on Engineering and Product Design Education (EPDE07). pp. 507 - 512.

Dong, H. (2007) 'Shifting paradigms in universal design', in Stephanidis, C. (ed.) Universal Acess in Human Computer Interaction. Coping with Diversity. Berlin/Heidelberg : Springer. , 4554. pp. 66 - 74. ISBN 13: 978-3-540-73278-5.

Dong, H., Cassim, J. and Coleman, R. (2007) 'Addressing the challenges of inclusive design: A case study approach', in Stephanidis, C. and Pieper, M. (eds.) Universal Access in Ambient Intelligence Environments. Berlin/Heidelberg : Springer. , 4397. pp. 273 - 286. ISBN 10: 3540710248. ISBN 13: 978-3-540-71024-0.

Dong, H. (2007) 'Inclusive design: an investigation in the context of UK industry'. Design for All, 2 (3). pp. 24 - 45.

Dong, H., Green, S. and Thomas, N. (2007) 'Redesigning earplugs: issues relating to desirability and universal access', in Stephanidis, C. (ed.) Universal Acess in Human Computer Interaction. Coping with Diversity. Berlin/Heidelberg : Springer. , 4554/2007. pp. 137 - 146. ISBN 13: 978-3-540-73278-5.

Goodman, J., Dong, H., Langdon, PM. and Clarkson, PJ. (2006) 'Increasing the uptake of inclusive design in industry'. Gerontechnology, 5 (3). pp. 140 - 149. ISSN: 1569-1101

Dong, H. and Clarkson, J. (2006) 'Inclusive design: theory and practice', inInclusive Design Handbook. pp. 7 - 8.

Dong, H. and Cassim, J. (2006) 'DBA case studies', inInclusive Design Handbook. pp. 26 - 29.

Dong, H. and Clarkson, J. (2005) 'Combating barriers to inclusive design: Evaluation of an inclusive design toolkit'.15th International Conference on Engineering Design. Melbourne, Australia. 15 - 18 August. The Design Society. pp. 2 - 2.Open Access Link

Dong, H., Clarkson, PJ., Cassim, J. and Keates, S. (2005) 'Critical user forums: An effective user research method for inclusive design'. The Design Journal, 8 (2). pp. 49 - 59. ISSN: 1460-6925 Open Access Link

Cassim, J. and Dong, H. (2005) 'DBA design challenge: engaging design professionals with inclusive design'. ACM SIGACCESS Accessibility and Computing. pp. 3 - 8. ISSN: 1558-2337 Open Access Link

Dong, H., Clarkson, PJ., Ahmed, S. and Keates, S. (2004) 'Investigating perceptions of manufacturers and retailers to inclusive design'. The Design Journal, 7 (3). pp. 3 - 15. ISSN: 1460-6925 Open Access Link

Dong, H., Clarkson, PJ. and Keates, S. (2004) 'Industry perceptions to inclusive design: A comparative study'.ASME 2004 Design Engineering Technical Conferences and Computers and Information in Engineering Conference (DETC’04). Salt Lake City, Utah. 28 - 2 October. American Society of Mechanical Engineers. pp. 553 - 562.Open Access Link

Dong, H. and Clarkson, J. (2004) 'Requirements capture for inclusive design resources and tools'.7th Biennial ASME Conference Engineering Systems Design and Analysis (ESDA’04). Manchester, UK. 19 - 22 July. American Society for Mechanical Engineers. pp. 27 - 36.Open Access Link

Dong, H., Keates, S. and Clarkson, PJ. (2003) 'Designers and manufacturers’ perspectives on inclusive/universal design'.2003 International Conference on Engineering Design (ICED 03). Stockholm, Sweden. 19 - 21 August. The Design Society. ISSN: 2220-4334 Open Access Link

Cassim, J. and Dong, H. (2003) 'Critical users in design innovation', in John Clarkson, P., Coleman, R. and Keates, S. (eds.) Inclusive Design: Design for the Whole Population. New York, NY : Springer-Verlag. pp. 532 - 553. ISBN 10: 1852337001. ISBN 13: 9781852337001.

Clarkson, PJ., Dong, H. and Keates, S. (2003) 'Quantifying design exclusion', in John Clarkson, P., Coleman, R. and Keates, S. (eds.) Inclusive Design: Design for the Whole Population. New York, NY : Springer-Verlag. pp. 423 - 437. ISBN 10: 1852337001. ISBN 13: 978-1852337001.

Clarkson, PJ., Ding, H. and Keates, S. (2003) 'The prevalence of functional impairments in Great Britain', in John Clarkson, P., Coleman, R. and Keates, S. (eds.) Inclusive Design: Design for the Whole Population. New York, NY : Springer-Verlag. pp. 360 - 371. ISBN 10: 1852337001. ISBN 13: 9781852337001.