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Dr Ezgi Merdin Uygur
Lecturer in Digital Marketing

Summary

Ezgi (PhD, MBA, BA (Hons), FHEA) is a Lecturer in Digital Marketing within the Marketing Division within Brunel Business  School. 

Her primary research interest has focused on the contexts of robotic services, virtual experiences, and the social influence effects in those settings. Ezgi published in international academic journals, such as Annals of Tourism Research,  Journal of Consumer Behaviour, and Behaviour & Information Technology. She is the recipient of prestigious funds such as the British Academy/Leverhulme and Marketing Trust and the Best Paper Award in the AMA Winter Conference. Her research was mentioned in prestigious media outlets such as the Conversation and Stanford Social Innovation Review (SSIR).

She currently serves in the Editorial Review Board of Psychology & Marketing.

Responsibility

Ezgi is the module leader of:

MG3617 Tech, Robots, and AI in Marketing,

MG2604 Digital Marketing

MG3605 Database and Customer Relationship Marketing

and co-delivers:

MG5537 Social Media for Business masterclass

MG5624 Digital Marketing

MG5610 Consumer Behaviour

Ezgi also supervises numerous MSc Marketing and MBA dissertations. She acts as RDA in 2 PhD commitees and co-supervises an external PhD student. She acts as a personal tutor to 19 students, UG and PG.

Newest selected publications

Merdin-Uygur, E. and ozturkcan, S. (2024) 'The robot saw it coming: physical human interference, deservingness, and self-efficacy in service robot failures'. Behaviour and Information Technology, 0 (ahead of print). pp. 1 - 20. ISSN: 0144-929X Open Access Link

Journal article

Merdin-Uygur, E. and Ozturkcan, S. (2023) 'Consumers and service robots: Power relationships amid COVID-19 pandemic'. Journal of Retailing and Consumer Services, 70. pp. 1 - 12. ISSN: 0969-6989 Open Access Link

Journal article

Ozturkcan, S. and Merdin-Uygur, E. (2021) 'Humanoid service robots: The future of healthcare?'. Journal of Information Technology Teaching Cases, 12 (2). pp. 163 - 169. ISSN: 2043-8869 Open Access Link

Journal article

Sarial-Abi, G., Merdin-Uygur, E. and Gürhan-Canli, Z. (2020) 'Responses to replica (vs. genuine) touristic experiences'. Annals of Tourism Research, 83. pp. 102927 - 102927. ISSN: 0160-7383

Journal article

Merdin-Uygur, E., Sarial-Abi, G., Gurhan-Canli, Z. and Hesapci, O. (2019) 'How does self-concept clarity influence happiness in social settings? The role of strangers versus friends'. Self and Identity, 18 (4). pp. 443 - 467. ISSN: 1529-8868

Journal article
More publications(12)

Brunel University London
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Uxbridge
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